Console Diagnostic Tool
Select your console and describe what's happening. We'll identify the likely problem, suggest DIY fixes to try, and show you what professional repair costs.
Which Console?
Select your console to start diagnosing the issue
PlayStation 5
PlayStation 4
Xbox Series X|S
Xbox One
Frequently Asked Questions
How accurate is this diagnostic tool?
This tool identifies the most likely cause based on common symptom patterns we see across 25,000+ repairs. It covers over 90% of cases accurately. A hands-on assessment gives the definitive answer.
My console has multiple symptoms — which do I pick?
Pick the primary symptom — the one that appeared first or bothers you most. When you WhatsApp us, mention all your symptoms so we can factor everything in.
Can I fix my console myself?
Some issues have DIY steps worth trying first. But hardware faults like HDMI damage, PSU failure, and disc drive problems need professional micro-soldering and specialist tools. Attempting these at home risks further damage.
How much does console repair cost?
Prices range from R695 to R2,530 depending on the console and repair. Use our Repair Cost Calculator for exact per-model pricing, or WhatsApp us for a quote.
Do you repair all PlayStation and Xbox consoles?
Yes — PS4 (Original, Slim, Pro), PS5 (Disc, Digital, Slim, Pro), Xbox One (Original, S, X), and Xbox Series S & X. We do not repair Nintendo Switch, controllers, or accessories.