PS5 (not sure which model) – No picture on the TV

The console seems to switch on, but the TV says "no signal" or stays black.

First try a different HDMI cable and a different input on the TV. If the picture still doesn't come back, the fault is usually the HDMI port the cable plugs into, or the small chip behind it that sends the picture to the TV.

Likely causes and prices

Most common first. Prices cover every PS5 model.

Likely causes and prices: PS5 (not sure which model)
CausePrice
HDMI portWhere the TV cable plugs in.R1,299
HDMI chipThe small chip that sends the picture to the TV.R1,799
HDMI connection repairDepends on how many of the tiny connections behind the port need rebuilding.R599 – R1,199
Main board repairDepends on what needs replacing.R899 – R2,199
What happens next: we check your PS5 first. Once we've seen it, we send you the final price on WhatsApp, and we only start the repair when you say yes.

Good to know

  • Every repair comes with a 6-month warranty on the work we did.
  • If you go ahead, checking the console is included in the repair price. If you decide not to, or it can't be fixed, there's a R599 bench fee.
  • Most repairs are done within 1-2 working days, depending on how busy the workshop is. Board-level repairs can take a little longer.
  • Not close to Boksburg? We can collect your console anywhere in South Africa and courier it back to you (plus courier transit each way).
  • You pay once the repair is done, by cash, card or EFT.
  • 6 Bester Street, Witfield, Boksburg. Open Monday to Thursday 08:00–16:00, Friday and Saturday 08:00–13:00. Closed Sundays and public holidays.
  • Questions? WhatsApp us on 087 550 2307. We respond immediately, 24/7.

Sounds different from this? Tell us what's happening.

What PS5 owners say

Google Reviews4.9(1,353 reviews)
M

Mark Stansfield

1 week ago

Console Service Centre far surpassed all my expectations regarding the repair of my PS5. From being there to guide me through the booking process on a Sunday afternoon to getting it back to me as good…

S

Sean Fouche

1 week ago

Great service and very Efficient. My PS5 went in for repairs and I got it back within 1 day. Communication from them is also great, timely updates and responses throughout the repair proccess.

T

Themba Sithole

1 month ago

Service was excellent and quick. My PS5 is as good as new

J

Jacaranda De Klerk

1 month ago

Really lovely experience. Lovely staff and we were kept up to date on the progress throughout. Pretty seamless. So far, no issues with the repair and service of our PS5. Will definitely use them agai…

C

Cuan Firmani

1 month ago

I took my PS5 disk adition to be fixed. The service I received was awesome and I highly recommend Console Service Centre. They are very friendly and helpful. Thank you so much for the repairs on my P…

J

Jaundre Stols

1 month ago

Excellent service from Console Service Centre! They repaired my PS5 fan connector on the motherboard and did an amazing job. The communication was great, the repair was done professionally, and I'm ve…

U

Umnikiwe Munyai

2 months ago

Console Service Centre is the best. Shaun is very friendly and helpful, his very knowledgeable about his work. My son's PlayStation 5 HDMI port was broken, and Shaun did his magic, and it is now excel…

T

Tian Lombard

2 months ago

The service is very very good. The communication channels is brilliant. Were updated with every step of the repair process. Can definitely recommend CSC.

D

Daniel Kock

2 months ago

Absolutely PS5 Doctors!! These people are professional, efficient absolutely console masters. World class service!! for me thy did the impossible to get my ps5 fixed I thought it was gone for and thy …

P

Piet Vermeulen

2 months ago

I got very good service from Console Service Center, I received my PS5 back on time, even on a Saturday morning all working 100% and no software lost.

A

Antonio Dos Santos

3 months ago

Great service, very honest, their work is impeccable. I've been with them for 6 years. Great service, they have fixed my PS4 and it's still working today, and they have recently repaired my PS5. If yo…

R

Ryan Scarterfield

3 months ago

Good service

S

Sean Visser

3 months ago

I took my PS5 in for a service Excellent service, keeping me up to date throughout the process. Highly recommend

J

Joseph Siraj

3 months ago

Service was very good and quick,environment is very friendly so I highly recommend it

J

Jayden Burger

3 months ago

Phenomenal service. My console is as good as new. The employees were very friendly and helpful with my PS5 Disc Drive repair and full service.

K

Kobus Jonker

3 months ago

Excellent Service

N

Nel Rutkowski

3 months ago

Excellent and efficient service; highly recommend if you have any problems with your console (our PS5 is back to normal giving entertainment to the whole family ;) )

T

Thabo Masilo

3 months ago

I recently took my PS5 in for an HDMI repair, and I'm extremely happy with the service I received. The repair was completed professionally, and my PS5 is now working perfectly again. The communication…

P

Pule Mokoena

4 months ago

I would like to send my sincerest appreciation to the Console Service Centre team. My ps5 had an issue with the visual flickering. The service provided was warm and welcoming. I was provided with swif…

L

Loyola Momoza

4 months ago

Excellent service, they had my PS5 working again in no time, i would highly recommend Console Service Centre, they are the best 🙌🏾

M

Mncedisi Mathonsi

4 months ago

100% satisfied with your work,my PS5 feels brand new and i’m enjoying the Far cry 6,busy with it now.I highly recommend that people bring their consoles to your shop❤️❤️very affordable

U

Unique Shabangu

4 months ago

Great service, they kept me updated throughout the repair process, I’m pleased that they helped repair the damaged hdmi port on my ps5

A

Anneline Eacher

5 months ago

I was truly impressed. The whole process was communicated with me as from pick up, during repair, teturn transit and then until it arrived at my door. The PS5 was returned fixed and clean. Would recom…

C

Costa Lochaitis

5 months ago

Professional, responsive, and great service, would definitely recommend them for PS repairs

P

Pule Mokoena

5 months ago

I would like to show my gratitude to Shaun and the Console Service Centre team. My ps5 wouldn't switch on and it was fixed so quickly and professionally ( also in a clean and brand new state ) I could…

T

TT Scott

5 months ago

Took my console for HDMI faulty,Booked it in on Friday by Monday late it was already ready.Shaun was so amazing and kind he did the PS5 disc version full service for me for free and repaired the HDMI…

G

gary scholtz

6 months ago

I recently sent my PS5 to Console Service Centre for repairs, and I couldn't be more impressed with the service I received. From start to finish, their communication was excellent—they kept me updated…

C

Craigo Lee

6 months ago

Great service hw e used them for 4 years now and my machines are always running like new both my ps4 pro and the ps5 .will recommend them 👌 👏 👍

P

Preston Martin

6 months ago

I was very skeptical in the beginning because I've been to a lot of places to fix my overheating issues and I also stay quite far away. But I was very happy to use them once I got to see the process o…

J

Justin Britz

6 months ago

Great team and customer service, sorted my PS5 sooner than expected.

T

Tsepang Radebe

6 months ago

I'm very happy with the service. They took 3 days to fix the PS5 and its 💯

G

Gylon Visagie

6 months ago

Excellent service with a quick turnaround and professional repairs. My console was delivered on Friday, the repair was done by Monday, and I received my console on Tuesday working perfectly. The dist…

H

husain kachwee

6 months ago

Great service and fast turnaround on my PS5 Slim repair. Thanks to Shaun and the team for the help!

M

Moagi Kgarea

6 months ago

Awesome service and quick turn around time. My PS5 disc addition had an HDMI port issue. Now I am enjoying my Video games, thank you so much. You have earn one loyal customer.

B

Brannigan Achadinha

6 months ago

Best service ive experienced in a long time! thank you

P

Percival Makhaya

6 months ago

Excellent service

S

Sibongile Nkosi

7 months ago

Their turnaround time is excellent and they great communicators. I have worked well with them

C

carter igbinedion

7 months ago

Absolutely top rated when it comes to customer satisfaction. Very friendly and helped with my ps5 over heating issues. It was done in record time and the machine runs like brand new... Think they also…

J

Jabu Humphrey

7 months ago

Very personable and understanding. A lot of care was taken to not scratch or dirty my Playstation. The price was good as well. 10/10.

J

Jordan Garz

7 months ago

Very good and efficient. The staff are kind and informative will take my console here every time there is an issue.

O

Olaolu Osikoya

7 months ago

The service was prompt and I received regular updates on the repair progress. However, after the diagnostic, I wasn't asked whether to proceed with the repairs or not. I would've appreciated being con…

S

Sumeshen Govender

7 months ago

Shaun and team were awesome to deal with and the communication channels were on point.

A

aulben apollis

7 months ago

Best service, hassel and stress free, thank you guys, console fixed in 2 days (this guys is really good)

I

Imraan Adams

7 months ago

Fantastic service from the team communication was fantastic, on the repairs to my Ps5 for overheating Shaun and his team did a wonderful job I have been going here for all my consoles highly recommend…

D

Daniel Ramatsoma

7 months ago

I stay over 600km from the store, my console was overheating and shutting down, I contacted them and they organised a courier to pick-up my console on the day that I requested and they kept in constan…

K

Kile Nocuza

7 months ago

Thanks to Cecial and Shaun for the job well done in handling my damaged PS5. My Console is working perfectly fine. I recommend to anyone who has an issue with their Console be it PS5 or XBox to send i…

O

Oren "Abaddon" Wolfox

7 months ago

Absolutely great service on repairing my ps5. They was also packed with jobs and still pushed mine through fast, in a day vs the 5 day wait just so I could have it before resident evil requiem came ou…

N

Nicolas Dunbar

8 months ago

Took my PS5 digital for a service and clean due to overheating. They are friendly and helpful. They did a excellent job it runs smoothly. Definitely recommend going to them if you want your console to…

J

Justin

8 months ago

Writing this review cause Console Service Centre should not be second on your list but first! This is the place you go if you want to experience friendly staff who want to make sure you're console iss…

J

Jacques Erasmus

8 months ago

Pure professionalism from start to finish, how a service company should be run! Maybe a few too many emails and Whatsapps along the way but still amazing.

W

Windy Mtshali

8 months ago

Best company to fix your playstation console. Prompt service and advises given were valuable. Highly recommended

R

Rory Clarke

8 months ago

Just an incredibly slick experience from start to finish. Reasonably priced, and very professional. Well done Console Service Team!

D

Denilson Maluleke

8 months ago

I don't regret taking my console to you guys the service was great much appreciated. My ps5 had issues with the thermal chip