PS4 Pro – No picture on the TV

The console seems to switch on, but the TV says "no signal" or stays black.

First try a different HDMI cable and a different input on the TV. If the picture still doesn't come back, the fault is usually the HDMI port the cable plugs into, or the small chip behind it that sends the picture to the TV.

Likely causes and prices

Most common first, based on the repairs we do.

Likely causes and prices: PS4 Pro
CausePrice
HDMI portWhere the TV cable plugs in.R1,249
HDMI chipThe small chip that sends the picture to the TV.R1,649
HDMI connection repairDepends on how many of the tiny connections behind the port need rebuilding.R599 – R1,199
Main board repairDepends on what needs replacing.R899 – R1,899
What happens next: we check your PS4 Pro first. Once we've seen it, we send you the final price on WhatsApp, and we only start the repair when you say yes.

Good to know

  • Every repair comes with a 6-month warranty on the work we did.
  • If you go ahead, checking the console is included in the repair price. If you decide not to, or it can't be fixed, there's a R599 bench fee.
  • Most repairs are done within 1-2 working days, depending on how busy the workshop is. Board-level repairs can take a little longer.
  • Not close to Boksburg? We can collect your console anywhere in South Africa and courier it back to you (plus courier transit each way).
  • You pay once the repair is done, by cash, card or EFT.
  • 6 Bester Street, Witfield, Boksburg. Open Monday to Thursday 08:00–16:00, Friday and Saturday 08:00–13:00. Closed Sundays and public holidays.
  • Questions? WhatsApp us on 087 550 2307. We respond immediately, 24/7.

Sounds different from this? Tell us what's happening.

What PS4 owners say

Google Reviews4.9(1,353 reviews)
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OperationsGTN RJCRISK

3 weeks ago

Repaired my PS4, excellent service as well as quick and reliable Thank you for such a carefree experience

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Con Badenhorst

4 weeks ago

The people we're so friendly and helpful...they took my ps4 slim from the grave and revived it too a almost brand new console!!..I would certainly recommend them a 1000 times over!. Thank you Console …

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Shane Duncan

1 month ago

Want to say thank you for the awesome service you provided me with. Keep up the great work, my PlayStation was fully serviced and is running like a champ again. Would definitely recommend your service…

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Juan James

1 month ago

Good workmanship and fair price

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Tian Lombard

2 months ago

The service is very very good. The communication channels is brilliant. Were updated with every step of the repair process. Can definitely recommend CSC.

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Nico De Wet

2 months ago

Spend the money. The convenience of it all. Collect and deliver. Not just the service and communication… My PS4 is also fixed. These guys are worth it

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Antonio Dos Santos

3 months ago

Great service, very honest, their work is impeccable. I've been with them for 6 years. Great service, they have fixed my PS4 and it's still working today, and they have recently repaired my PS5. If yo…

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Ryan Scarterfield

3 months ago

Good service

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N A

3 months ago

Excellent customer service, great communication, efficient collection and return, and my PS4 looks and plays like its brand new.

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Morgan Mans

5 months ago

Excellent service and great pricing. I took my ps4 slim in on a Saturday morning and the following Monday at around lunch time I was phoned and informed that it was ready for collection.

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Nomcebo Simelane

5 months ago

The service was fantastic, thank you for resolving the issue with our Playstation 4. We appreciated the kindness and the friendly service🫡

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Alsino Davids

5 months ago

I never got the chance to thank you for the service I brought my Ps4 around 2024, and up till today it still works and even though I don't use it as much as I use to, but I will always remember the gr…

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Craigo Lee

6 months ago

Great service hw e used them for 4 years now and my machines are always running like new both my ps4 pro and the ps5 .will recommend them 👌 👏 👍

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chris thompson

7 months ago

Great service, friendly and prompt

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Renato Sebastian

7 months ago

Prompt and efficient service with excellent communication. I had my PS4 Slim repaired here and the experience was seamless. Highly recommended! Thanks Shaun.

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Tyron Van Eden

7 months ago

Awesome customer service as well as great turnaround time. Super friendly people and honestly worth the drive from Sandton.

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Rehumile Sekoto

7 months ago

Provided a great service. All within 2 days! Excellent customer service. Definitely recommend !!

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Irfan Rahman

7 months ago

Fantastic service from Shaun and his team..!! They were extremely efficient in fixing my son's PS4 and were constantly providing feedback and keeping me updated. Keep up the great work and excellent c…

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Chrice Jordi Oboyo

8 months ago

Great services, very fast, they gave a second life to my console.

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Lindiwe Mabena

8 months ago

Great service

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Simphiwe Sithole

8 months ago

Service par excellence. Very informative and going they go the extra mile to give value for your money. I'd recommend them any day. Been a customer with them for many years and plan to continue with t…

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Melusi Nxumalo

9 months ago

Service and welcoming was good, my son ps 4 is like new now, before anyone loosing to much money trying to fix, I will recommend you to take it to Console Service Centre first time fix

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Germano Rodriguez

4 years ago

Great service and very helpful. Had my PS4 overheating and after getting it back it does not make a sound. Before I could hardly hear my TV because the fan was so loud. Thanks guys for you great profe…