Your PS5 won’t turn on. No lights, no beeps, no signs of life. Sound familiar? You’re not alone. “No power” is one of the most common issues we see at Console Service Centre — and in many cases, it’s easier to resolve than you might think.
In this guide, we’ll break down the most common reasons your PS5 might refuse to turn on, how to troubleshoot it at home without opening the console, and when it’s time to let a professional handle it. Whether your console is completely dead, briefly powers on and then shuts off again, or behaves inconsistently, this guide is written specifically for you.
We’ll explain the symptoms, cover the simple things you can try at home, and help you understand why power issues are especially common in South Africa. You’ll also learn when it’s worth repairing — and how to avoid making costly mistakes.
You may also want to check out our guide on Why Your PS5 Has No Signal if those symptoms sound more like your issue.
⚠️ Common Signs of a PS5 Power Failure
Here are some symptoms that usually point to power-related issues:
- Pressing the power button does nothing (no lights or sound)
- The white light flashes once, then the console shuts off
- Console powers on for a second and then turns off again
- Console turns off randomly during gameplay and won’t turn back on
- No power even after trying different wall plugs or cables
- You hear a soft click or short whir before everything dies again
- Occasional sparks or burning smell near the power port (rare but serious)
If any of these sound familiar, you’re likely dealing with an internal fault or power instability that needs attention.
🔌 Basic Checks You Can Do at Home
Before jumping to worst-case scenarios, try these steps first:
- Check the power cable
- Ensure it’s the official PS5 cable and fully plugged in at both ends.
- Test with a different but compatible cable if available (same as PS4 Slim or Pro).
- Plug directly into the wall
- Avoid surge protectors and extensions for this test — connect directly to a wall socket.
- Try a different socket or room
- Faulty plug points can mimic console failure. Test in another part of the house.
- Wait a few minutes and try again
- After overheating or a power trip, the console may need to reset internally.
- Check for signs of life
- A quick fan spin or a brief light flicker could indicate power is reaching the console but failing at a critical point.
If these tests fail to bring your console back to life, it’s time to explore the internal causes.
🧠 What Could Be Causing the Power Failure?
Here are the most common internal faults we see in our workshop:
| Cause | Description |
|---|---|
| Blown Power Supply (PSU) | The internal power unit fails and delivers no power to the board. |
| Short on the Mainboard | A component on the motherboard may have blown or shorted, especially after a power surge. |
| Power Switch IC Failure | This tiny chip tells your console to power up. When it fails, the signal never reaches the PSU. |
| Fuse Damage | A miniature fuse on the board can blow, particularly after lightning storms or a massive voltage spike. |
| Poor Previous Repairs | We sometimes see consoles that were opened and poorly reassembled with pinched ribbon cables or missing screws causing board flex and power loss. |
These problems are almost always invisible from the outside — and opening your PS5 without the proper experience or tools could worsen the problem or void future repairs.
🌩 Why This Happens More in South Africa
Here in South Africa, we deal with electricity challenges that most other countries don’t. From frequent load shedding and unexpected outages to under-volted homes and thunderstorms, the risk of console power failure is high.
We’ve repaired hundreds of consoles with power damage caused by:
- Power surges during lightning storms
- Fluctuations during load shedding restoration
- Low-quality power extensions or plug points
- Sudden blackouts causing shutdown mid-use
Even surge protectors aren’t always enough. Many protectors only stop basic spikes and don’t handle under-voltage or return surges. We often inspect failed surge protectors during PS5 repairs.
➡️ Pro Tip: The best protection is unplugging your console when not in use — especially during a storm or if you’re going to be away from home.
🧰 What We Can Fix (And How We Help)
At Console Service Centre, we’ve seen almost every variation of a PS5 power failure, and we’re equipped to repair them all with expert precision. Here’s what we commonly fix:
- ✅ Power Supply Replacements
- ✅ Motherboard component-level diagnostics & repairs
- ✅ Replacing faulty power switch ICs and restoring boot flow
- ✅ Shorted capacitors, burnt MOSFETs, and fuse replacements
- ✅ General hardware assessments if the console was exposed to lightning or water
We also run full system tests before sending your console back, to ensure your PS5 stays fixed. Whether you’re gaming on a 4K TV or just using your PS5 for streaming, we understand how important it is to get it back in working order fast.
Our repair promise includes:
- 6-Month Money-Back Warranty if the same problem can’t be resolved
- 14-Day Satisfaction Guarantee — return it if you’re not happy
- R450 Bench Fee only if you don’t proceed with the repair
- Nationwide Collection & Delivery for your convenience
- Free Estimates via WhatsApp before you send anything in
🚫 What Not to Do
To avoid further damage, we recommend steering clear of the following:
- ❌ Repeatedly pressing the power button hoping for a different result
- ❌ Using online repair tricks that involve heating or tapping the console
- ❌ Opening the console unless you’re trained and equipped
- ❌ Ordering cheap PS5 power supplies from unknown sellers — many are used pulls, not new units
- ❌ Ignoring the issue for weeks — power problems tend to worsen over time
✅ Final Thoughts
A dead PS5 doesn’t have to be the end of your console. Whether it’s a burnt-out power supply, a damaged IC, or something simple like a shorted fuse, the issue is often repairable.
At Console Service Centre, we’ve repaired hundreds of power-failed PS5s across South Africa and have built up specialised experience in handling these kinds of faults. We’re fast, reliable, and backed by the kind of warranties and guarantees that give you peace of mind.
Don’t leave your console gathering dust. Get in touch today and let us bring it back to life — safely and professionally.
We also have detailed repair pages if you’re dealing with no visuals on your PS5 screen or if your PS5 comes on then switches off. Those may help if your issue seems slightly different.
📞 Need Help With Your PS5?
Get a free estimate or book your repair now:
👉 Chat with us on WhatsApp using the chat icon on your screen
👉 Or visit our PS5 Repairs Page
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Your PS5 Repair Journey in a Few Simple Steps
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Overall Rating
really good service and very professional. only took about a day to fix my PS5 would definitely recommend them
Had an issue with my son's PS5 power supply. Console Service Centre fixed it within a day and returned it quickly. Fast, professional, and reliable service. Highly recommend!
I sent my ps5 to a guy in Durban, Malvern which ended up being a disaster. My ps5 was completely stripped and rebuilt with different parts. I then sent it to console service and spoke to a guy by the name of Dylan. Told this mate helped fixed my ps5. We kept in communication and he managed to get parts that where hard to find. Console service centre are the go to peeps for your repairs. They know what they are doing. 👍🏽
I sent in my PS5 for an HDMI port repair, and the service exceeded my expectations. The repair was completed within a few days, and the process was quick, reliable, and efficient. Highly recommend!
Awesome service. Took my PS5 to get serviced and it came back like new. Will definitely recommend.
Amazing service. I sent two of my my PS5's to get repairs done separately and received both back within a week. It was like having a new PS5. They kept me updated throughout the whole process. Very professional and efficient. I cannot recommend CSC enough.
