If you try and switch you Xbox One S on and there is just no power it's just completely dead.
If you switch your Xbox One S on and it just goes off again in a few seconds, you can select this option to get an estimate.
If you look inside the HDMI port and you see any bent pins, or the HDMI port feels like it is a little lose.
If your Xbox One S is coming on but gives you no picture on the screen, this is the option to choose.
If you put a game into your Xbox One S and it doesn't read them or show them in the menu.
Select this option if the disc drive doesn't want to take or eject your discs, also if it takes or ejects very slowly.
If you hard drive is making a ticking sound or you know the hard drive needs to be replaced.
If you need a bigger hard drive in your Xbox One S console, choose this option, we'll send you an estimate for a 1TB or a 2TB hard drive upgrade.
If your Xbox One S has any software problems, either while trying to do a new update or installation, you can select this option.
If you getting any error code on the screen, either during a software reload, while playing games or in the menu.
If your Xbox One S can't see your wireless router or doesn't connect to your wireless router.
If you plug in your LAN cable from your router and the LAN port doesn't seem to work.
If your controller, hard drive or even a USB stick into a USB port or any of the ports and the Xbox One S doesn't see it.
One of the most important items on the whole list. Select this option if your Xbox One S Needs it's yearly service.
If you have a complete other problem that is not listed here, please select this option.
No matter what pre-selected option you choose, the system will send you and immediate estimate cost straight to you email address once you fill in your details on the next page.