PS4 Original Repairs 1-min
Step 2

Select The Problem With Your PS4 Original Below

If you don't see the problem, select the option at the bottom of this page that says "Other Problem Not Listed Here"

No Power Just Dead

If you try and switch your PS4 Original on and there is just no power it's just completely dead.

Comes On And Goes Off

If it just comes on and then goes off again, then you can select this problem for and estimate

HDMI Port Damaged

If you look inside the HDMI port and you see any bent pins, or the HDMI port feels like it is a little lose.

White Light No Picture

Your PS4 Original comes on and stays on, but only gives a white light across the top and no picture on the screen.

Blue Light No Picture

Your PS4 Original comes on and stays on, but only gives a blue light across the top and no picture on the screen.

Not Reading Discs

If you put a game into your PS4 Original and it doesn't read them or show them in the menu.

Not Taking Or Ejecting Discs

Select this option if the disc drive doesn't want to take or eject your discs, also if it takes or ejects very slowly.

Hard Drive Replacement

If you hard drive is making a ticking sound or you know the hard drive needs to be replaced.

Hard Drive Upgrade

If you need a bigger hard drive in your PS4 Original console, choose this option, we'll send you an estimate for a 1TB or a 2TB hard drive upgrade.

Software Problems

If your PS4 Original has any software problems, either while trying to do a new update or installation, you can select this option. 

Error Code On The Screen

If you getting any error code on the screen, either during a software reload, while playing games or in the menu.

WiFi Not Working

If your PS4 Original can't see your wireless router or doesn't connect to your wireless router.

LAN Port Not Working

If you plug in your LAN cable from your router and the LAN port doesn't seem to work.

USB Port Not Working

If you plug your controller, hard drive or even a USB stick into a USB port or any of the ports and the PS4 Original doesn't see it.

Fan Loud, Overheating Or Yearly Service

One of the most important items on the whole list. Select this option if your PS4 Original Needs it's yearly service.

Other Problem Not Listed Here

If you have a complete other problem that is not listed here, please select this option.

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