If you try and switch you PS3 Slim on and there is just no power it's just completely dead.
If your PS3 Slim comes on and then just goes off again after a few seconds, select this problem.
If you look inside the HDMI port and you see any bent pins, or the HDMI port feels like it is a little lose.
Your PS3 Slim comes on but gives you no picture on the screen.
If you put a game into your PS3 Slim and it doesn't read them or show them in the menu.
Select this option if the disc drive doesn't want to take or eject your discs, also if it takes or ejects very slowly.
If you hard drive is making a ticking sound or you know the hard drive needs to be replaced.
If you need a bigger hard drive in your PS3 Slim console, choose this option, and we'll send you an estimate for a 500 gig hard drive upgrade.
If your PS3 Slim has any software problems, either while trying to do a new update or installation, you can select this option.
If you getting any error code on the screen, either during a software reload, while playing games or in the menu.
If your PS3 Slim can't see your wireless router or doesn't connect to your wireless router.
If you plug in your LAN cable from your router and the LAN port doesn't seem to work.
If you plug your controller, hard drive or even a USB stick into a USB port or any of the ports and the PS3 Slim doesn't see it.
One of the most important items on the whole list. Select this option if your PS3 Slim Needs it's yearly service.
If your PS3 Slim fan is very loud, you can select this problem so we can sort it out.
If your PS3 Slim is giving you a message on the screen that it's getting hot or needs to be turned off, select this option.
If you have a complete other problem that is not listed here, please select this option.