Select The Problem You Have With Your PS4 Original Below

Most Common Problems

Power Problems

No Power At All, Just Dead

If your PS4 Original doesn't come on at all, or give you any lights, even when you press the power or eject button.

Comes On, Then Goes Off Again

If your PS4 Original does come on for a few seconds and then it just shuts down again.

No Picture On TV Or Screen Problems

HDMI Port Damaged

If your PS4 Original HDMI ports pins are bent, or the port is pushed in or even feels very loose.

(WLOD) White Power Light, But No Visuals

If your PS4 Original stays on and the power light just goes to a white colour after a little while, but gives you no picture on the TV or screen. This is also known as the White Light Of Death, or (WLOD).

Software Problems

Error Code On Screen

If your PS4 Original gives you a error code on the screen at anytime.

Goes To Safe Mode

If your PS4 Original just goes into safe mode and nothing else.

Disc Drive Problems

Not Reading Games Or Discs

If you put any disc into the PS4 Original and it doesn't pick it up the game is disc or it gives an error.

Not Taking In Discs

If you try and put a disc into your PS4 Original and it doesn't want to take the disc in.

Not Ejecting Discs

If you press the eject button on your PS4 Original console, and it doesn't want to eject the disc.

Overheating Problems

Fan Gets Very Loud

If when your switch your PS4 Original on, or while plying the fan gets loud.

Message Saying It's Getting Hot

If at anytime you get a message that your PS4 Original is getting hot and will shut down.

Needs It's Yearly Service

If your PS4 Original simply just needs it's yearly service.

Connectivity Problems

LAN Port Not Working

If you plug a LAN cable into your PS4 Original and it doesn't pick it up.

WIFI Not Working

If you try connect your PS4 Original to your WIFI and it can't see it at all or connect to it.

USB Ports Not Working

When you plug anything into the USB port on the PS4 Original and it doesn't pick it up in the PS4.

Other Less Common Problems

Power Problems

Power Problem After Load Shedding

The PS4 Original comes on and goes off, after a few seconds, or it's just completely dead, since the load shedding.

Power Problem After A Power Surge

The PS4 Original comes on and goes off, after a few seconds, or it's just completely dead, since you had a power surge in your area.

Power Problem After Lightning In Your Area

The PS4 Original comes on and goes off, after a few seconds, or it's just completely dead, since you had lightning in your area.

Power Problem After Liquid Damage

The PS4 Original comes on and goes off, after a few seconds, or it's just completely dead, since the liquid went inside the console.

Power Problem After It Dropped Or Fell

The PS4 Original comes on and goes off, after a few seconds, or it's just completely dead, since it was dropped or fell.

No Picture On TV Or Screen Problems

(BLOD) Blue Power Light, But No Visuals

If your PS4 Original stays on and the power light just goes to a blue colour after a little while, but gives you no picture on the TV or screen. This is also known as the Blue Light Of Death, or (BLOD).

Visual Problem After Load Shedding

The PS4 Original comes on but gives you no picture on the TV or screen, after load shedding in your area.

Visual Problem After A Power Surge

The PS4 Original comes on but gives you no picture on the TV or screen, after a power surge in your area.

Visual Problem After Lightning In Your Area

The PS4 Original comes on but gives you no picture on the TV or screen, after lightning in your area.

Visual Problem After Liquid Damage

The PS4 Original gives you no picture on the screen or TV, since the liquid went inside the console.

Visual Problem After It Dropped Or Fell

The PS4 Original is giving you no picture on the TV or screen, since it fell or was dropped.

Software Problems

Hangs In The Menu

If you scroll to the left or right in the PS4 Original menu and it hangs.

Hangs In Game

If you playing games on you PS4 Original, and the games hang or freezes.

Update Not Installing

If you trying to install an update on your PS4 Original, and it doesn't want to take the update.

Other Software Problems

If you having another software problem with your PS4 Original.

Disc Drive Problems

Hangs In Game

If you playing a game with your PS4 Original, then the game keeps hanging or freezing.

Unrecognized Disc Message

When you put a disc into the PS4 Original and it doesn't recognized the disc.

Hard Drive Related

Hard Drive Upgrade

If your PS4 Original is running out of space and you want to upgrade the hard drive to a bigger one.

Hard Drive Faulty

If your PS4 Original hard drive is faulty and needs to be replaced.

Your Problem Is Not Listed Above

If the problem is not listed above, please call us on 087 550 2307, let’s see how we can help.

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