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PS4 Update Not Installing: A Comprehensive Guide to Solutions

PS4 Update Not Installing Message On A TV


If you own a PlayStation 4, you know how crucial system updates are for the smooth functioning of your console.

These updates bring in new features, improve performance, and fix existing bugs.

However, what do you do when you encounter the frustrating issue of a PS4 Update Not Installing?

This guide aims to provide you with comprehensive solutions to tackle this problem effectively.

From understanding why updates fail to install to advanced troubleshooting methods, we’ve got you covered.

Why PS4 Updates Fail to Install

When a PS4 update fails to install, it’s not just a minor inconvenience; it can disrupt your entire gaming experience.

Understanding the reasons behind failed updates can help you find the right solution.

Here are some common culprits:

Internet Connection Issues

  • A stable internet connection is crucial for successful updates. Check your Wi-Fi or Ethernet connection if you encounter problems.

Sony Server Problems

  • Sometimes, the issue might be on Sony’s end. Server outages can prevent updates from installing.

Software Glitches

  • Bugs or glitches in the PS4 system software can also cause updates to fail.

Insufficient Storage Space

  • Make sure you have enough storage space on your PS4 to accommodate the update.
PS4 Update Not Installing With Blue Screen

Common Error Codes and What They Mean

When a PS4 update fails to install, the console often displays an error code.

These codes can give you insights into what went wrong and how to fix it.

Here are some common error codes related to PS4 updates not installing:

SU 42118 6

  • This error often indicates a hardware issue, usually with the Blu-ray drive.

SU 30746 0

  • This error occurs when the PS4 system is unable to find the update file.


  • This error suggests that the update file is corrupted and needs to be downloaded again.

Common Error Codes and Solutions

Error CodePossible Solution
SU 42118 6Check the Blu-ray drive for issues.
SU 30746 0Make sure the update file is correctly downloaded.
CE-30002-5Delete the update file and download it again.

How to Troubleshoot

Before diving into advanced solutions, there are some basic troubleshooting steps you can take to resolve the issue of a PS4 update not installing.

These steps are often effective and can save you a lot of time and effort.

Check Internet Connection

  • Ensure that your PS4 is connected to a stable internet source. You can test the connection via the PS4 settings.

Delete Notifications

  • Sometimes, failed update notifications can interfere with new updates. Deleting these notifications can help.

Manual Installation

  • If automatic updates aren’t working, try installing the update manually through the settings menu.

Basic Troubleshooting Steps

Check InternetTest your connection in PS4 settings.
Delete NotificationsRemove any failed update notifications.
Manual InstallationNavigate to settings and install the update manually.


Advanced Solutions

If basic troubleshooting doesn’t resolve the issue, it’s time to explore advanced solutions.

These methods are a bit more technical but can be highly effective for stubborn problems related to PS4 updates not installing.

Safe Mode Installation

  • Booting your PS4 in Safe Mode allows you to install updates without interference from other software.

USB Update

  • Download the update file to a USB drive and install it manually. This method bypasses potential network issues.

Rebuilding the Database

  • This is a more drastic step that scans your PS4’s drive and creates a new database, potentially resolving any glitches.

Table: Advanced Troubleshooting Steps

Safe ModeBoot PS4 in Safe Mode and install the update.
USB UpdateUse a USB drive to manually install the update.
Rebuild DatabaseUse Safe Mode to rebuild the PS4’s database.
PS4 Update Not Installing


Frequently asked questions (FAQs) can offer quick answers to common concerns you may have about PS4 updates not installing.

Here are some questions we often encounter:

Common Questions and Answers

  • Q: Why won’t my PS4 update from USB?

    • A: The USB drive may be improperly formatted, or the update file might be incorrectly named.
  • Q: How do you fix a stuck download on PS4?

    • A: Try pausing and resuming the download or restarting your PS4.
  • Q: What is error code SU 42118 6?

    • A: This error often indicates a hardware issue, usually with the Blu-ray drive.
  • Q: How do I fix my Playstation 4 error SU 30746 0?

    • A: Boot your PS4 in Safe Mode and try updating the system software.

Table: Quick Solutions for Common Questions

QuestionQuick Solution
Update from USBCheck USB formatting and file naming.
Stuck DownloadPause and resume the download or restart PS4.
Error SU 42118 6Inspect the Blu-ray drive for issues.
Error SU 30746 0Boot in Safe Mode and update system software.


When to Seek Professional Help

While many issues related to PS4 updates not installing can be resolved at home, there are situations where professional help is the best course of action.

Knowing when to seek expert assistance can save you time and prevent further complications.

Indicators for Professional Help

  • Persistent Issues: If you’ve tried both basic and advanced solutions with no success, it’s time to consult professionals.

  • Complex Error Codes: If you encounter error codes that aren’t commonly discussed or understood, expert help may be needed.

  • System Instability: If your PS4 becomes unstable even after applying suggested fixes, professional diagnosis is advised.

Table: When to Seek Professional Help

IndicatorNext Step
Persistent IssuesSchedule a diagnostic service with experts.
Complex Error CodesConsult professionals for specialized solutions.
System InstabilitySeek a thorough inspection from qualified technicians.


What Console Service Centre Offers

When it comes to resolving issues related to PS4 updates not installing, Console Service Centre is your go-to solution.

Our team of skilled technicians has the expertise and equipment to diagnose and fix even the most complex problems.

Why Choose Console Service Centre?

  • Expertise: Our technicians have extensive experience in resolving PS4 update issues.

  • Fast Turnaround: We understand the importance of timely solutions and aim to resolve issues as quickly as possible.

  • 6-Month Warranty: Our services come with a 6-month money-back warranty, giving you peace of mind.

Table: Services Offered by Console Service Centre

Diagnostic ServiceComprehensive analysis to identify the issue.
Software RepairFixing software glitches that prevent updates.
Data RecoveryRetrieving lost or corrupted data.


Dealing with a PS4 Update Not Installing can be a frustrating experience, but this comprehensive guide aims to make the process as smooth as possible.

From understanding why updates fail to install to exploring both basic and advanced troubleshooting methods, we’ve covered it all.

However, if you find yourself stuck with persistent or complex issues, remember that professional help is just a call away.

Final Thoughts

  • Be Proactive: Regular system checks and updates can prevent many issues.

  • Know When to Seek Help: For persistent or complex problems, professional help is advised.

  • Trust the Experts: Console Service Centre offers specialized services to resolve all your PS4 update issues.

PS4 Update Not Installing In A Game

Warranty with Sony

If your encounter the problem with your PS4’s update not installing, and your console is still under it’s 1 year manufacturers warranty with Sony, they can exchange it for you with a refurbished PS4 model again.

To start the process, click here.

Things to keep in mind:

  • Your PS4 will be exchange with a refurbished model, that comes with a 3 month warranty.
  • You will loose all the data on your hard drive.
  • You will not know the history of the PS4 they will give you.

This is why even when customers PS4 consoles are under warranty, they still bring it to us for repair.

Let's help you with your PS4 update not installing problems today.

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