Your Estimate Has Just Been Sent
We just send you an estimate to repair your gaming console to your email address.
If you happy with the estimate cost, please book a free collection or come to us directly as per below.
Come To Us Directly
Our Address Is:
6 Bester Street
Book A Free Collection
If you didn't receive the estimate.
If you haven’t received the estimate immediately, we will need to take a look at your estimate details and send it to you manually.
Questions Customer Often Ask Us
Most frequent questions and answers
Sorry we don’t repair controllers or accessories, we only repair the consoles themselves.
It’s too costly to repair them, if you want to fix them yourself, please look on Google where you can import your own parts.
Repairs can take between 1 hour and 3 working days.
If you come to us directly, 50% of the repairs can take and hour.
If we don’t have stock on a part the repairs can take upto 2 to 6 weeks.
Please check stock availability before you book in your repairs with us.
In some cases repairs can take longer depending on the problem.
If you sending your repairs to us, please factor in the collection and delivery time.
During busy seasons like school holidays and in December holidays it can take anything from 7 to 14 working days.
Yes you will get a 3 month warranty on the parts we use and workmanship.
The warranty covers any defective parts.
If you come to us directly, you can make payment via card or cash.
If we collect from you, you will need to do a bank transfer.
Please remember that if you do a bank transfer we will need to wait for the payment to clear on our side.
For sure, we love meeting our customer in person.
Simply go to our contact us page to find our address and business hours.
Yes if we collect your console and it is successfully repaired, we won’t charge you.
If you don’t go ahead or the console can’t be repaired then we charge for collection and delivery.
The only reason is because we use a courier company to do all our collection across South Africa.
Because we use a courier company to do our collections and deliveries, you will need to package it in a box with some good packaging inside like bubble wrap or even crumpled up newspaper.
The best is to create a cushion around the console in the box all around it so it cannot be damaged.